Cisco has accelerated their Full Stack observability strategy with a new customer digital experience monitoring solution following a bi-directional integration …
How can AI improve the customer experience?
Suchit Kumar, CEO of TEXUB, on harnessing the power of AI to improve customer experience and drive growth.
AI: A megatrend that’s ushering in a brave new world
Raviteja Dodda, CEO & Co-Founder at MoEngage highlights how businesses are increasingly turning to AI to improve efficiency, empower employees, …
ENOC transforms customer experience with Fortinet Secure SD-WAN
Improved operational efficiency through 4x increase in network speed and performance and the elimination of network downtime.
Driving extraordinary customer experience
Mohammed Abu Hijleh, UAE Managing Partner at Mazars outlines the company’s key industry verticals and what makes them different from their competitors.
What do consumers need technically? The key insights we learned from 2022
Sander Maertens, Head of Middle East at Adyen outlines customers’ shopping needs, how technology enhances customer experience and to only …
Automated Assurance: Driving exceptional Customer experience
Mohamed Tantawi, Managing Director, Service Providers & Telcos, MEA, Cisco and Gerhard Auer, Vice President of Sales, EMEA, Accedian discuss how they plan to take the customer experience to the next level through cost reduction and operational efficiency.
Liferay: Driving Digital Experiences
Moussalam Dalati, GM, Liferay, on participation at GITEX and the company’s USP. GITEX & regional presence GITEX is a very …
Cisco appoints Sayed Hashish as new VP of customer experience
Cisco appoints Sayed Hashish as new Vice President of Customer Experience for the Middle East and Africa.
Jedox lauded as leader in customer experience
Jedox Named an Overall Leader in Customer Experience and Vendor Credibility by independent analyst Dresner Advisory Services.