Peter Lorant, Chief Operating Officer, EMEA, Zendesk, takes the time to discuss the CX trap that most resonates with him.

Peter Lorant, Chief Operating Officer, EMEA, Zendesk, takes the time to discuss the CX trap that most resonates with him.
Salesforce.com today unveiled a new SaaS (software as a service) help-desk application called Desk.com that can reach end users through …
Salesforce.com has acquired help desk service provider Assistly for approximately US$50 million, the two companies announced yesterday Salesforce.com chairman and …
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