Smishing vs. Phishing: Understanding the Differences.
Gartner Predicts AI Will Reduce Contact Centre Costs by $80 Billion in 2026
Gartner Predicts Conversational AI Will Reduce Contact Centre Agent Labour Costs by $80 Billion in 2026.
Opinion: Meeting the new challenges of EnemyBot head-on
Maher Jadallah, Senior Director Middle East & North Africa at Tenable Botnets first gained widespread notoriety in the early 2000s …
“Dubai is the standout hub for the new era of the internet” – Crypto.com
Stuart Isted, General Manager, Middle East & Africa at Crypto.com has praised the role of new investment platform Investopia and …
Understanding why digital transformation projects fail and how to keep them moving
Understanding why digital transformation projects fail and how to keep them moving.
SMBs & digital transformation
Mohamed Sabra, SMB Lead, Middle East and Africa at Cisco, tells Anita Joseph how small & medium-sized businesses can successfully navigate the nuances of hybrid work.
Newton’s laws of motion: a reflection of today’s IT security landscape
BCG Op-ed: A reflection of today’s IT security landscape.
Improving Digital Experiences with Journey Orchestration
Genesys Op-Ed: Improving Digital Experiences with Journey Orchestration.
“You don’t need to choose, just go hybrid” – Juniper Networks
Feras Abu Aladous, Systems Engineering Sr. Manager, META at Juniper Networks, has pleaded with businesses to adopt a hybrid cloud …
“Network modernisation is the future of healthcare” – Jacob Chacko, Aruba HPE
Jacob Chacko, Regional Director – Middle East, Saudi & South Africa at Aruba, a Hewlett Packard Enterprise company, has said …
MAST Consulting founder makes the case for ‘business intelligence’ in the digital economy
Abhay Pandey, Founder, MAST Consulting Group believes that it is imperative that enterprises infuse business intelligence and analytics in their …
AVEVA in World’s First 50 Companies To Have a Net-Zero Target Validated
AVEVA in World’s First 50 Companies To Have Net-Zero Target Validated By Science Based Targets initiative.
Communication service providers must improve and personalise experiences to stay competitive
Communication service providers must improve and personalise experiences to stay competitive.
“Operators need to ‘personalise’ experiences to stay competitive” – Thierry Nicault, Salesforce
Thierry Nicault, Area VP – Middle East and North Africa at Salesforce, believes that internet service providers really need to …