Kuwait City — EQUATE Group, a global producer of petrochemicals and the world’s leading supplier of Ethylene Glycol, today announced the renewal and expansion of its five-year managed infrastructure services partnership with Kyndryl (NYSE: KD), a leading provider of mission critical enterprise technology services. The renewed agreement reinforces a long-standing collaboration focused on advancing operational reliability, cybersecurity and continuous digital improvement across EQUATE’s worldwide operations.
Building on EQUATE’s established digital infrastructure and data-driven culture, the partnership continues to enhance the company’s IT reliability and efficiency through integrated monitoring and automation tools that strengthen visibility and resilience across global sites. With the capabilities of Kyndryl Bridge, Kyndryl’s AI-powered open integration platform, EQUATE gains deeper insights to anticipate potential issues earlier, streamline responses and maintain the high availability that supports safe and efficient manufacturing performance.
As part of EQUATE’s continuous improvement initiatives, the collaboration also extends to modernising employee service channels. New cloud-based and AI-assisted features will simplify internal support processes and enhance responsiveness, reflecting EQUATE’s commitment to empowering its people with effective and reliable digital experiences that enable them to focus on innovation and operational excellence.
In addition, Kyndryl Consult will continue to work alongside EQUATE’s technology and operations teams to identify optimization opportunities and align digital initiatives with the company’s business, safety and performance objectives. This ongoing collaboration focuses on measurable improvements to reliability, efficiency and cost-effectiveness, so that EQUATE’s technology investments continue to support its long-term growth and sustainability goals.
“Reliability and safety are the foundation of EQUATE’s operations,” said Dr. Salman Alajmi, Vice President of Technical Services, EQUATE . “Our collaboration with Kyndryl continues to build on that foundation. By consolidating visibility and automating critical processes, we are further strengthening operational resilience and enabling our teams to focus on innovation and value creation.”
“EQUATE has consistently set benchmarks for industrial reliability and digital maturity,” said Pieter Bil, Senior Vice President & Managing Director, Kyndryl Middle East & Africa. “We’re proud to extend our partnership to help enhance observability and automation through Kyndryl Bridge. By applying AI where it matters most, we are helping EQUATE transition to predictive and proactive operations. This combination gives EQUATE greater agility and resilience, while enabling expert talent to focus on innovation and growth.”