Financial services, Technology

UAE bank rolls out cardless cash withdrawal feature

Emirates Islamic has introduced Cardless Cash Withdrawal – a unique feature available on the Bank’s Mobile Banking App.

Wasim Saifi, Emirates Islamic

The move is part of the company’s commitment to provide the best customer experience in digital banking.

Customers can now initiate the cash withdrawal from the Bank’s Mobile Banking App and the funds can then be withdrawn from any Emirates Islamic ATM without using a debit or credit card.

The new service also allows the Bank’s customers to make transfers to recipients using only their mobile phone number. Beneficiaries will receive an SMS with a one-time PIN to withdraw the amount transferred from the closest Emirates Islamic ATM.

Wasim Saifi – Deputy CEO, Consumer Banking and Wealth Management, Emirates Islamic, said, “Emirates Islamic has been a pioneer in introducing digital innovations in the Islamic banking sector and we are extremely pleased to launch the Cardless Cash Withdrawal service for our customers. Cardless Cash Withdrawal provides a seamless banking experience for our customers, merging the convenience of our Mobile Banking App with the accessibility of our wide ATM network. Using this service, our customers can transfer cash instantly to anyone including individuals who may not have an account with us, who can then withdraw the cash without a Credit or Debit Card from any Emirates Islamic ATM. We are confident that this service will bring increased convenience to our customers.”

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