Financial services, Government, UAE

Federal Tax Authority connects users with tax firms

UAE’s Federal Tax Authority (FTA) has developed its e-services to include new features allowing taxable persons to link their accounts with an accredited tax agency.

tax agents
For illustrative purposes only

The platform also enables users to authorise agencies to carry out registration procedures, submit tax returns, and complete tax transactions on behalf of the taxable person, who is kept posted with real-time updates.

The FTA explained that this update was introduced to answer requests submitted by taxable persons and businesses registered with the Authority.

The new features allow taxable persons to nominate one or more persons as their tax agents, who would then represent them in all their transactions with the Authority, and help them comply with their tax obligations and exercise their rights. A taxable person can link their account on with that of an accredited tax agency with a simple procedure outlined on the FTA website.

“The Federal Tax Authority is committed to continuously developing its services to ensure flexibility and enable businesses to seamlessly implement the tax system and avoid any disruptions to their activities,” said FTA director general Khalid Ali Al Bustani.

“An FTA-accredited Tax Agent can be appointed by any natural or legal person to represent them with the Authority, and help them comply with their tax obligations and exercise their rights.

“The FTA has prepared and published a number of guides covering all legislative and executive aspects of the local tax systems,” Al Bustani added, noting that the Authority has approved 87 tax agents who successfully met the technical requirements and qualifications and passed the FTA’s exams.

The Federal Tax Authority launched an updated guide on registering for VAT, as well as amending or cancelling registration. The guide outlines a simple, four-step process allowing e-Services users to connect with and gain access to a taxable person’s account via the “taxable person’s screen”.

The process begins by selecting “Appoint New Tax Agency”/“Add New User”, while the second step consists of entering the registered user’s email address. The user then clicks on “Search”, which allows them to verify the email address, before finally selecting “Connect” to link the two accounts.

According to the guide, once an Agency’s account is linked to that of one or more taxable persons, the parties can selectively grant access to another account by going to the “View Linked Users” option and selecting “Authorise Editing”, which then allows e-Service users to edit the taxable Person’s data and act in their behalf.

The FTA clarified that for a tax agent to be authorised to carry out their mandate, they must be affiliated with a tax agency – such as an accounting firm, a tax or legal consultancy, etc. – registered with and accredited by the Authority. Tax agents must also register with the FTA as a tax agent, even if they were already registered as a taxable Person for Excise Tax or Value Added Tax (VAT). The Agency is then issued a Tax Registration Number (TRN).

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