Genesys Op-Ed: Improving Digital Experiences with Journey Orchestration.


Genesys Op-Ed: Improving Digital Experiences with Journey Orchestration.

Feras Abu Aladous, Systems Engineering Sr. Manager, META at Juniper Networks, has pleaded with businesses to adopt a hybrid cloud …

Jacob Chacko, Regional Director – Middle East, Saudi & South Africa at Aruba, a Hewlett Packard Enterprise company, has said …

Abhay Pandey, Founder, MAST Consulting Group believes that it is imperative that enterprises infuse business intelligence and analytics in their …

Communication service providers must improve and personalise experiences to stay competitive.

Thierry Nicault, Area VP – Middle East and North Africa at Salesforce, believes that internet service providers really need to …

Alteryx, Data combined with analytics is power for all.

Vibin Shaju, General Manager – UAE, Trellix In the United Arab Emirates (UAE), as in other nations, COVID lockdowns forced …

Toufic Derbass, MEA Managing Director at Micro Focus, discusses in an exclusive opinion piece, why post COVID conversations around business …

FTFT Capital CEO Ola Lind, believes the analysis from some experts on the collapse of cryptocurrency is wide of the …

(Veeam Software): The Next Wave of Ransomware.

Keep what matters safe with a robust security setup that delivers a 360-degree view of what is happening in and …

Strength in numbers: the importance of partners in your ecosystem.

Daniel Jiang, General Manager of the Middle East and Africa, Alibaba Cloud Intelligence believes that cloud-first security is the only …