Avaya gets product innovation award from Frost & Sullivan


Avaya, a vendor of business communications and collaboration systems and services, announced it has received the 2011 New Product Innovation Award for Global Desktop Videoconferencing Endpoints from Frost & Sullivan for the Avaya Desktop Video Device.

In determining the award, Frost & Sullivan benchmarked the device in five categories: product innovation, use of leading-edge technologies, value-added features and benefits, customer ROI and customer penetration potential. In particular, Frost & Sullivan noted: “A key aspect of the Avaya Desktop Video Device and the Avaya Flare Experience is that it provides one unified, people-centric view for relevant communications in an easy to use and intuitive way. As a result, placing a video call is as easy as making a phone call.”

Roopam Jain, Industry Director, UC and Collaboration, Frost & Sullivan

“Based on Frost & Sullivan’s independent analysis of the Global Videoconferencing Endpoints market, Avaya is being recognised with the 2011 New Product Innovation Award,” said Roopam Jain, Industry Director, UC and Collaboration, Frost & Sullivan

The Avaya Desktop Video Device is a wireless enabled desktop video device that has an 11.6 inch multi touch screen with an integrated high definition video camera. The multi modal device supports the Avaya Flare Experience and is an integrated solution that brings together multiple interactions into a single communications interface. Avaya’s Desktop Video Device supports the entire Avaya Aura applications portfolio and enables a user to consolidate tools such as a desk phone, speakerphone and video endpoint in a single easy to use device.

CAPTION: Roopam Jain, Industry Director, UC and Collaboration, Frost & Sullivan

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