Channel, News, Vendor

Bright Pattern announces partnership with emt Distribution

Bright Pattern is announcing an official partnership with leading solutions provider and distributor emt Distribution.

emt Distribution is a long-standing solutions distributor that sees products and solutions distributed across the EMEA regions. It is owned by emt Holding, a European holding company with over 28 years of experience.

South San Francisco, Calif., January 29 , 2024Bright Pattern is proud to announce a partnership with solutions distributor emt Distribution. At its core, emt Distribution primary goals are to provide value to channel partners through positive engagement, enablement, and other support activities by finding new and emerging technologies that lead to automation and self-sufficiency. emt Distribution sole focus is to become the leading IT Value Added Distributor across EMEA and the world.

“emt Distribution is excited about the collaboration with Bright Pattern. This partnership aligns with our mission to offer best of breed solutions to our partners and customers. Together, we look forward to elevating the standards of customer experience in the region”, says Nandini Sapru, Vice President – emt Distribution.

The emt Distribution Party was originally founded in Australia in 1989. As a company, emt Distribution has a primary emphasis on channel excellence and dedicated customer support. emt Distribution identifies end users, resellers, service providers, or technology vendors as its main targets. Plus, their customer support teams are located all over the world: Australia, UAE, Netherlands, Philippines, and Malta so customers can be contacted outside of standard business hours.

Bright Pattern will provide industry-leading omnichannel contact center solutions and various popular tools and services that make Bright Pattern a top-rated software solutions provider recognised by Frost & Sullivan and TrustRadius. With the fastest ROI in the industry, fastest implementation time, and world-class solutions such as Bright Pattern Omni-Enterprise CX (Bright Pattern Mobile) or advanced conversational AI services and solutions.

Luc Cavelier, Head of Business Development of Bright Pattern EMEA, had this to say on the new partnership, “Partnering with emt Distribution will enable Bright Pattern to extend his reach in the EMEA Market with the perfect distributor and to bring to the world its new AI driven Omnichannel communication Platform”.

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