UAE bank launches virtual clinic

Al Hilal Bank has formed a new relationship with National Takaful Company – Watania, and opened an on-site virtual clinic at its headquarters in Abu Dhabi.

The virtual clinic will provide residents access to doctors and medical advice via a mobile application and kiosks for staff-members’ health related inquiries, making it the first bank in the UAE to have a virtual clinic in its offices with an operation team based at the Head Office.

Al Hilal Bank CEO, Alex Coelho, said that the opening of the digital facility in the bank’s headquarters reflects the care and attention that the bank pays to staff and serves as a value-added enhancement to our existing in–house services.

“The virtual clinic is the dawn of a new era of health care delivery that embraces the promise of digital health. This partnership with Watania enables us to provide efficient delivery of medical care, and reflects our commitment to take good care of our employees.”

Sultan Al Mahmood – Chief Human Resources Officer at Al Hilal Bank, said, “We care very much about the holistic health and development of our staff and have therefore introduced this state-of-the-art facility to help safeguard their physical and mental health. The kiosk and associated App uses the latest digital technology and provides an advanced platform through which medical professionals can dispense sound and immediate advice to staff.”

National Takaful Company (Watania) CEO, Gautam Datta, said, “We are very privileged to be given the opportunity to partner with Hilal Bank in providing health insurance solutions for their employees and families. Our initiative of mobile doctor via kiosks and mobile application is aimed at increasing the awareness of good health and providing immediate medical access to members of our schemes. We believe that Al Hilal Bank’s progressive approach will contribute to the wellbeing of their staff that will lead to growth and profitability.”

The move comes as part of the Bank’s strategy to safeguard the wellbeing of all employees.

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