Gartner Predicts Conversational AI Will Reduce Contact Centre Agent Labour Costs by $80 Billion in 2026.

Gartner Predicts Conversational AI Will Reduce Contact Centre Agent Labour Costs by $80 Billion in 2026.
A recent survey by Gartner, Inc. found that 80% of executives think automation can be applied to any business decision. As automation …
Lookout Named a Strong Performer in 2022 Gartner Peer Insights Voice of the Customer for Security Service Edge.
Infor Positioned as a Leader, for Fourth Consecutive Time, in 2022 Gartner Magic Quadrant for Warehouse Management Systems.
AVEVA Positioned as a Leader in the Gartner Magic Quadrant for Manufacturing Execution Systems.
OutSystems Is Customer’s Choice: New Gartner Insight.
Kaspersky named a Gartner Peer Insights Customers’ Choice for Security Awareness Computer-Based Training.
Gartner Identifies Three Steps for Security and Risk Leaders to Lead from an Offensive Position.
High Expectations for Digital Market Prosperity Will Boost Technology Investments Despite Potential Impacts of the Omicron Variant.
Gartner Predicts Upstream Capital Projects Will Invest More in Alternative Energy Than Hydrocarbons by 2026.
Gartner Predicts 30% of Critical Infrastructure Organisations Will Experience a Security Breach by 2025.
Tenable Named the Only 2021 Gartner Peer Insights Customers’ Choice for Vulnerability Assessment.
Gartner Identifies the Top Trends Impacting Infrastructure and Operations for 2022.
Gartner Forecasts Middle East and North Africa IT Spending to Grow 2.6% in 2022.
Gartner Says Government Organisations Are Increasing Investment in AI, But Their Workforce Remains Apprehensive.
Blue Prism Recognised as Leader in the 2021 Gartner Magic Quadrant for Robotic Process Automation.
Nutanix Recognised as 2021 Gartner Peer Insights Customers’ Choice Vendor for Hyperconverged Infrastructure.
AVEVA Named a Leader in the 2021 Gartner Magic Quadrant for Manufacturing Execution Systems. AVEVA Recognised for Completeness of Vision and Ability to Execute.
Mimecast recognised with 2021 Gartner Peer Insights Customers’ Choice Distinction in Two Markets: Email Security and Enterprise Information Archiving.
SolarWinds, a leading provider of powerful and affordable IT management software, today announced it has improved its placement on the …