SUSE to demo solutions for zero-downtime environments

SUSE has announced that it will showcase its four main product offerings for the Software Defined Data Centre (SDDC) and Zero Downtime Environments – mission critical Enterprise Linux, private cloud, storage and Linux management – during its participation at GITEX.

Why contact centre managers need to be customer advocates

While technology is driving the transformation of the contact centre, the evolution of the contact centre manager’s role is being driven by an even more powerful force – meeting customer’s needs. Emir Susic, Europe, Middle East, Asia, Africa APS Senior Director, Avaya, explains how CC managers need to become customer advocates if their organisation is going to compete effectively.

Help AG, Ixia enter reseller agreement

The agreement makes Help AG the only Ixia Elite Partner in the Middle East and Africa (MEA) region and enables the company to offer the vendor’s technologies for network visibility and security testing.

Unify to demo solutions offerings at GITEX

Unify has announced that during GITEX Technology Week 2016, it will showcase ways in which technology can humanise the on-demand working world to strengthen connections and better meet accelerating business demands.

Arrow Electronics to showcase HCI offerings

Arrow Electronics will showcase a range of next-generation hyper-converged infrastructure (HCI), flash storage, software-defined infrastructure, and advanced security solutions from leading technology vendors at the upcoming edition of the GITEX Technology Week.

Tackling urbanisation challenges

Mohammed Allataifeh, Director of Public Safety & Safe City, Huawei Enterprise Middle East, shares insights on how individuals and organisations today can address the challenges of rapid urbanisation with technology.

GET TAHAWULTECH.COM IN YOUR INBOX

The free newsletter covering the top industry headlines