ixtel technologies has unveiled its new ‘Behavioural Analytics’ platform at the Gartner Security and Risk Management Summit in Dubai.
IBM Watson unveils new conversational capabilities
IBM has introduced the Watson Virtual Agent, a cognitive conversational technology that allows businesses to simply build and deploy conversational agents.
Why opt for converged infrastructure?
EMC’s senior director of converged infrastructure, Brad Maltz, explains why enterprises are opting for converged infrastructure solutions.
Dell EMC to boast united capabilities at GITEX
Dell EMC, the newly combined company, hopes to have a strong presence at this year’s GITEX Technology Week, and plans to showcase its collective and now united capabilities throughout the event.
Why contact centre managers need to be customer advocates
While technology is driving the transformation of the contact centre, the evolution of the contact centre manager’s role is being driven by an even more powerful force – meeting customer’s needs. Emir Susic, Europe, Middle East, Asia, Africa APS Senior Director, Avaya, explains how CC managers need to become customer advocates if their organisation is going to compete effectively.
UAE businesses urged to embrace data analytics
Condo Protego will give insights and demonstrate with leading global vendors the latest flash storage and cloud-based data management and cyber-security solutions to reduce costs, scale for growth, and drive revenue.
Silver Peak to flaunt advanced SD-WAN solutions at GITEX
Silver Peak has announced that it will showcase its advanced Unity EdgeConnect SD-WAN solution during the upcoming GITEX Technology Week.
Symantec introduces new security solution for SMBs
Symantec has introduced Symantec Endpoint Protection Cloud, a new solution for small and mid-sized businesses to protect them from targeted attacks and ransomware.
Symantec introduces new security solution for SMBs
Symantec has introduced Symantec Endpoint Protection Cloud, a new solution for small and mid-sized businesses to protect them from targeted attacks and ransomware.
RSA Conference 2016 Abu Dhabi set to take place in November
RSA Conference has announced the agenda for RSA Conference 2016 Abu Dhabi, which includes a broad spectrum of captivating sessions and thought-provoking workshops.
Square deal
Tim Armandpour, VP, Engineering, PagerDuty, gives his take on how IT leaders can negotiate good service level agreements with vendors.
Responding to non-human customers
Billions of things – buildings, machines, devices and other materials embedded with sensors — will begin to request support on behalf of human customers during the next two years, so how should businesses respond?
All set for IoT
Drue Reeves, Managing Vice President and distinguished analyst, Gartner, shares his insights on how enterprises can prepare for the inevitable Internet of Things.
Information security spending to reach $81.6 billion
Worldwide spending on information security products and services will reach $81.6 billion in 2016, an increase of 7.9 percent over 2015, according to the latest forecast from Gartner.
Responding to non-human customers
IT leaders must learn to support “thing service”, says Jenny Sussin, research director at Gartner.
The infrastructure of things
Are networks prepared for the era where tens of billions of connected devices dominate the enterprise?
The race to 5G
While it may still be years away, developing an understanding of how 5G will impact your enterprise will be hugely beneficial in the long run.
Verizon aims to pump up its IoT presence with fleet management deal
Verizon Communications plans to buy cloud-computing-focused fleet management firm Fleetmatics Group, in a deal that will pump up the telecom carrier’s internet of things portfolio.
Algorithms: redefining business architecture
Steve Prentice, vice president and Gartner fellow, explores the opportunities and challenges brought by an algorithm-defined enterprise.
The importance of cyber hygiene to your security programme
In a complex security landscape, it is critical to be proactive, vigilant and protected against cyber threats. Hadi Jaafarawi, Managing Director, Qualys Middle East, discusses how practicing good cyber hygiene can help organisations attain the levels of security that they need.