Colin Crowley, CX Advisor for Freshworks Inc., a software company empowering the people who power businesses, has offered some exclusive thoughts on how chatbots is going to change the business landscape.
Accenture report shows rapid shift in business operations
The convergence of social media, mobile computing, analytics and the cloud is transforming the way businesses operate, and companies that adopt available technologies to “go digital” will be better positioned to take advantage of rapidly shifting business opportunities and leap ahead of the competition, according to a new report by Accenture.