ServiceNow has announced it has signed a definitive agreement to acquire Logik.ai, an industry leader with a modern, AI‑powered, and …
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Higher education CIOs expect digital to transform business models: Gartner
Higher education CIOs recognise that key organisational priorities are enrollment and student success, according to a survey from Gartner, Inc.1 4289
ServiceNow’s latest platform release adds to thousands of AI agents across CRM, HR, IT
ServiceNow’s latest platform release adds to thousands of AI agents across CRM, HR, IT, and more for faster, smarter workflows and maximum business impact.
Omnix International Unveils Advanced Generative Conversational AI Solution for Enhanced Efficiency
The solution will streamline operations and elevate user experience by combining Conversational AI and Generative AI technologies. Omnix International, an …
Deloitte Digital and Salesforce collaborate to unleash the power of trusted AI
Together, Salesforce and Deloitte Digital will help clients harness the power of AI for CRM to deliver tailored customer experiences, supercharge company productivity, and safeguard their data.
“AI is only as good as the data powering it.” – Thierry Nicault, Salesforce
Thierry Nicault, Area Vice President and General Manager, Salesforce Middle East has penned a thought leadership article in which he …
Finesse, Capillary Technologies to offer omnichannel customer loyalty solutions
Capillary Technologies will power Finesse’s Clients with an engagement-based loyalty platform.
Why team coordination is crucial during market turbulence
Enhancing your team coordination can translate to better customer experience, an important element to consider during market turbulence.
Saphyte sets up CRM technology for businesses to work remotely
In response to the new normal, Saphyte has been the go-to CRM solution for businesses in the UAE. The software enables teams to get access to real-time data despite the distance.
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How Riverbed accelerates productivity for the remote workforce
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DIFC launches seamless digital onboarding platform
Dubai International Financial Centre (DIFC), a leading international financial centre and top international financial hub in the Middle East, Africa …