The age of the customer

Customer experience has emerged as one of the telecom industry’s hottest segments, as telecom service providers as strive to retain customers in the face of tough competition. Victoria Strand, President of Ericsson GCC & Pakistan, explains the importance of improving customer experience as a way to win and retain customers.

An APPealing prospect

With a quarter of global enterprises predicted to have an enterprise app store within four years, CNME delves into the …

Infor announces new 10x suite

One of the biggest highlights of Infor’s Inforum customer conference in Orlando came on Monday with the announcement of its …

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