Epicor Software Corporation has announced the general availability of its enterprise resource planning (ERP) solution Epicor iScala.
Gulf Business Machines (GBM) has become the first regional IT company in the GCC to adopt LinkedIn’s Sales Navigator tool …
Since being named Mashreq Bank’s CTO in September 2015, Nitin Bhargava has made huge inroads in accelerating business processes and sharpening the customer experience through a variety of innovative means.
Glesni Holland caught up with Karim Talhouk, business solutions leads, Microsoft Gulf, at the UAE launch of Dynamics 365, to get a deeper insight into how the service aims to encourage businesses in the region to capitalise on digital transformation opportunities.
Sage has appointed Dynamic Cloud as an authorised partner for Sage X3, Sage X3 People, Sage 300 and Sage CRM business management solutions in Saudi Arabia.
The Dynamics 365 combines customer-relationship management (CRM) and enterprise resource-planning (ERP) to support organisations in their digital transformation initiatives, enabling them to better engage with customers and empower employees.
Interactive Intelligence Group has recently announced a new customer engagement cloud service for businesses throughout the Middle East.
Kodak Alaris Worldwide Category Director for Capture Solutions Emma Isechei discusses how the company’s Info Input solution can help businesses reduce costs and improve productivity.
Elitecore Technologies has announced the roll-out of customer relationship management (CRM) and mobile applications for its 24online service management system (SMS).
Customer experience has emerged as one of the telecom industry’s hottest segments, as telecom service providers as strive to retain customers in the face of tough competition. Victoria Strand, President of Ericsson GCC & Pakistan, explains the importance of improving customer experience as a way to win and retain customers.