Microsoft launches Dynamics 365 in the UAE

Glesni Holland caught up with Karim Talhouk, business solutions leads, Microsoft Gulf, at the UAE launch of Dynamics 365, to get a deeper insight into how the service aims to encourage businesses in the region to capitalise on digital transformation opportunities.

Microsoft launches Dynamics 365 in the UAE

The Dynamics 365 combines customer-relationship management (CRM) and enterprise resource-planning (ERP) to support organisations in their digital transformation initiatives, enabling them to better engage with customers and empower employees.

Seamless capture

Kodak Alaris Worldwide Category Director for Capture Solutions Emma Isechei discusses how the company’s Info Input solution can help businesses reduce costs and improve productivity.

The age of the customer

Customer experience has emerged as one of the telecom industry’s hottest segments, as telecom service providers as strive to retain customers in the face of tough competition. Victoria Strand, President of Ericsson GCC & Pakistan, explains the importance of improving customer experience as a way to win and retain customers.


The free newsletter covering the top industry headlines