In one of Gartner’s latest report, it indicated that organisations are leveraging CRM technologies as a major part of their digital initiatives to enhance the customer experience.
The public cloud services market in the Middle East and North Africa region is on pace to grow 21.3 percent in 2014 to total $620 million, up from an estimated $511 million for 2013, according to the latest outlook by Gartner.
The technology of 3D ‘bioprinting’, the medical application of 3D printing to produce living tissue and organs, is advancing so quickly that it will spark a major ethical debate on its use by 2016, according to Gartner.
The security space in 2013 will go down in history as a sector dominated by the work of Edward Snowden, Gartner has said.
This will fail happen, according to the research firm, due to enterprise deployment of mobile device management (MDM) measures that are too restrictive. It also predicts that by 2018, less than 0.01 percent of consumer mobile apps will be considered a financial success by their developers.
Consumers are increasingly turning to recommendation engines, friends, social networking or advertising to discover mobile applications rather than sorting through the thousands of mobile apps available, according to Gartner.
Analysts at both Gartner and IDC reported the seventh straight quarter of declining PC shipments, although both firms saw a light at the end of the tunnel.
Worldwide IT spending is projected to total $3.8 trillion in 2014, a 3.1 percent increase from 2013 spending of $3.7 trillion, according to the latest forecast by Gartner.
This year vendors will ship 1.1 billion Android-based devices, while Windows will stage a small comeback and the number of Apple machines, percentage-wise, will increase the most, according to estimates from market research company Gartner.
The mountain of information devices create is forcing companies to rethink how to securely capture, store and retrieve data to derive more value from it, says Greg White, Senior Manager of Product Marketing at CommVault