CNME Editor Mark Forker sat down with David Ashford, Chief Product Officer at mimojo, to find out how the revolutionary …
“Only a holistic approach to CX will drive customer loyalty” – Rodolph Khoury, Avaya
Rodolph Khoury, Managing Director – Dubai & Northern Emirates, Avaya, has written a thought leadership article in which he makes …
GfK study reveals key insights into new UAE consumer trends
GfK, has conducted an extensive Consumer Life Study, unveiling invaluable insights into the concerns, preferences, and habits of consumers in …
YouGotaGift CEO says ‘product-centricity’ the key to their phenomenal success
CNME Editor Mark Forker secured an exclusive interview with Husain Makiya, CEO of YOUGotaGift, to find out how the company …
Majid Al Futtaim identifies ‘customer experience’ as key pillar in its long-term strategy
CNME Editor Mark Forker secured an exclusive interview with Joe Abi Akl, Acting Chief Corporate Development Officer at Majid Al …
Bulwark, EnGenius unveil Partner Loyalty Programme
Specialised value-added distributor (VAD) Bulwark Distribution along with EnGenius, a wireless networking and telecommunications solutions provider, has launched a Loyalty …
Social ROI: Our Industry’s Screaming Goat
Mike Stiles, Senior Content Manager, Oracle, on how to measure social return on investment. You know the screaming goat meme, right? It’s …