CNME Editor Mark Forker managed to secure an exclusive interview with Olivier Jouve, Chief Product Officer at Genesys, to find …
Genesys expands AI capabilities in bid to boost experience orchestration
Genesys has announced that it has expanded its generative AI capabilities for experience orchestration, helping organizations unlock deeper customer and …
Dimension Data Middle East enhances its Cybersecurity Capabilities
In a continued shift toward delivering maximum value for clients through the introduction and provision of managed services, Dimension Data Middle East has selected Cortex XSOAR, an extended SOAR platform from Palo Alto Networks.
UAE, Saudi firms still unprepared for cyber-attacks: IBM Security
Organisations in the UAE and Saudi Arabia are still unprepared to respond to cybersecurity incidents, according to the latest study by IBM Security.
Colt to demo cross-carrier automated network provisioning
Colt Technology Services, in conjunction with technology partners AT&T, Orange, Ciena, Amdocs and Fujitsu aims to bring the concept of the customer controlled network closer to reality.
SUSE debuts new CaaS platform
SUSE has launched the SUSE CaaS (Container as a Service) Platform, a development and hosting platform for container-based applications and services.