Dimension Data streamlines operations, introduces new ‘client-first’ strategy

Mohammed Hejazi, Dimension Data
Mohammed Hejazi, Dimension Data

Dimension Data has restructured its operations in the Middle East with the aim of elevating its customer-centric market approach through streamlined decision making, enhanced organisational synergy, and a unified go-to-market strategy. In line with this undertaking, Mohammed Hejazi, who has served in regional sales and leadership positions at the company for nearly a decade, has been appointed to lead the newly consolidated Middle East entity.

Outlining his objectives as the Managing Director for Dimension Data Middle East, Hejazi said, “Saudi Arabia, the UAE and other countries in the Middle East have clearly demonstrated their desire to be global technology pioneers. By merging our team, we are bringing together the expertly qualified technical, sales and support resources that have been driving innovation for some of the region’s largest and most prestigious public and private sector organisations.”

“We have reorganised ourselves with growth and the market needs in mind. This move transforms Dimension Data into a truly client led company that will continue to spearhead the digital transformation of the Middle East through collaborative, co-creation with our customers,” he added.

The company’s strategy in the region will now strongly pivot around five go-to-market areas to deliver intelligent technology and services that are aligned to our clients’ journeys, including Intelligent Infrastructure, Intelligent Workplace, Intelligent Customer Experience, Intelligent Business Applications, and Intelligent Security.

Hejazi reassured customers that Dimension Data will continue to deliver services seamlessly and efficiently through the integration process. “Recent months have highlighted that now more than ever, digital technologies are critical to unlocking business potential. As the market evolves at breakneck pace, we were committed to working together with our clients to enabled them to remain industry vanguards and power their digital futures by using game-changing technologies,” he said.

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