How customer care has evolved and why it should be a top priority for brands

How customer care has evolved and why it should be a top priority for brands
Veritas Simplifies Data Backup to the Cloud While Helping Reduce Costs and Increase Ransomware Resiliency.
In a superb interview with CNME, Abhijeet Sanyal, Vice President – Technology Staffing Services at Raqmiyat, talks about how the company is helping its customers address their talent acquisition problems, what differentiates them as a managed services provider – and tells us more about their Microsoft Services portfolio.
Uniphore completes the acquisition of Jacada and rolls out a powerful platform that will transform the Customer Experience Market.
LUNA POS Terminal is the world’s first payment solution to offer both contactless facial recognition payments and traditional card payments to consumers.
GCG Enterprise Solutions new agreement with SER Group will further prove their position as the pioneer of ECM solutions for the region.
Intertec Systems further strengthened solid partnership with their US based Centriqe Inc with the launch of AI based ProfitEdge for predictive and prescriptive business profitability solutions for retail sector.
Etisalat has announced a new partnership with Microsoft to enhance the security of the UAE’s digital border and infrastructure.
Seclore CEO, Vishal Gupta, tells CNME Editor Mark Forker, that the data-centric security leader is on a mission to help enterprises to collaborate with external agencies to boost their cybersecurity frameworks.
Martin Sutherland, General Manager, NetWitness, talks to Nitya Ravi on the importance of foresight about potential security breaches.
Wael Mustafa, Area Vice-President, Middle East, Turkey & Africa at Commvault, about the company’s growth in the last one year and the key cybersecurity trends driving the market today.
Ram Narayanan, Country Manager, Check Point Software Technologies Middle East, on the cybersecurity landscape and what has changed in the last year.
Shiva IT Distributions (Shiva Group of Companies) is an IT business sector leader in the region with various divisions focused on distribution, trading, system integration and consulting.
CNME Editor Mark Forker spoke to Uraz Farukh, Senior Sales Director, KSA & Bahrain at Seclore, onsite at GITEX Global 2021, to learn about his company’s rise as the prominent data security partner in the Kingdom of Saudi Arabia, the potential for growth in that market – and what differentiates the company from its market rivals.