After-sales service in the Middle East is not exactly what it is in developed markets. But with some smarts, patience and knowledge, regional CIOs are developing their bargaining skills to leverage more from vendors. Sathya Mithra Ashok finds out.
After-sales service in the Middle East is not exactly what it is in developed markets. But with some smarts, patience and knowledge, regional CIOs are developing their bargaining skills to leverage more from vendors. Sathya Mithra Ashok finds out.