An IT help desk is the central organ of technical support for any business, and the first place employees look when facing such problems. How can organisations best equip their help desks so they are ready to tackle any problem, and what are the most pressing issues they currently face?
The cyberspace conflict in the Middle East – particularly Syria – is intensifying as sides exploit malware in a bid to gain advantages, according to Kaspersky Lab’s latest threat research.
Bharani Kumar Kulasekaran, Product Marketing Manager, ManageEngine discusses how an enterprise can consolidate its data centre and the rewards it can bring.
Allied Telesis has teamed up with its authorised distributor, Specialist Computer Distribution (SCD) to conduct a series of roadshows for its channel partners, starting August 19th, 2014. The countries that are covered for the roadshow are Qatar, Oman, UAE, Saudi Arabia, Kuwait, Bahrain and Pakistan.
Samsung has launched its new Galaxy Alpha with a metal frame, in a bid to boost sales after the plastic …
Herve Renault, Director, Channel, Alliances & General Business, SEMEA, VMware, on the company’s journey towards being a true cloud-provider and the role of the channel partners in this transformation.
Gemalto plans to acquire SafeNet for $890 million in a deal that would combine a big vendor of portable secure …
According to the company, the move to strengthen its channel business development efforts in the region come in the wake of increased infrastructure spending which has spurred the IT networking solutions segment with TP-LINK witnessing rapid growth of its business.
Citrix has appointed Config as its second Value Added Distributor (VAD) in Francophone Africa. As demand for virtualisation, mobility management, networking and cloud services in the region continues to grow rapidly, Config will distribute all Citrix solutions, including network optimisation technologies, to resellers across the region to ensure organisations have the correct infrastructure in place to support the surge in demand for virtual and mobile workspaces.
User experience in mobile devices should be dynamic and business-oriented, writes Nick Jones, Vice President and Analyst, Gartner.
Data centre technology is rapidly changing. With the advent of virtualisation and increasing speed and agility may come a sense of impending doom for IT staff. However, more efficient centres do not necessarily mean the end of a robust technical department.
Tech Mahindra has won the award for leading the business transformation for a Fortune 10 corporation at PegaWORLD 2014, held in Washington, DC.
Palo Alto Networks has revealed that cyber criminals in Nigeria have evolved common malware campaigns to infiltrate businesses that have …
Microsoft’s quarterly financials are out, and they paint a startlingly clear picture of why new CEO Satya Nadella is in such a hurry to scuttle away from the “devices and services” mantra rolled out by former honcho Steve Ballmer just last year.
In conjunction with Cognizant and a Gartner delegate, CNME hosted a discussion with industry experts on transformational IT.
Infoblox, an automated network control vendor has appointed regional value-added distributor StarLink as its distributor. The distributor will sell, install and support the vendor’s products and solutions through its channel partners to customers in the Middle East and Turkey.
Teradata has announced the establishment of Teradata Saudi Arabia LLC to strengthen its commitment to current and prospective customers and channel partners in the Kingdom of Saudi Arabia.
With the systems integrators market evolving, IT leaders have the opportunity to tailor their skills to specific verticals and areas of SI specialisation. Which verticals offer the best opportunities for growth and what types of projects will SIs have to specialise in?
Intensified competition coupled with declining voice ARPU is forcing telecom service providers to look around for new revenue streams that some of the new advanced technologies offer. However, it can be a daunting task for carriers who are saddled with legacy systems and manual internal processes.
Reseller Middle East’s fifth annual Partner Excellence Conference rallied together the channel community to discuss emerging market trends and evolving business operations.
