Buzinessware to highlight next-gen cloud solutions offerings

The company is set to throw the spotlight on the latest range of next generation cloud solutions—including its broad portfolio of cloud infrastructure products and service offerings across compute, storage and networking business needs on-demand with pay-as-you-go pricing.

Gemalto to flaunt security solutions

The firm will present, through an array of demos, how Middle East businesses and governments engaging in digital transformations can turn their operations to drive the region’s tech landscape.

SUSE to demo solutions for zero-downtime environments

SUSE has announced that it will showcase its four main product offerings for the Software Defined Data Centre (SDDC) and Zero Downtime Environments – mission critical Enterprise Linux, private cloud, storage and Linux management – during its participation at GITEX.

Why contact centre managers need to be customer advocates

While technology is driving the transformation of the contact centre, the evolution of the contact centre manager’s role is being driven by an even more powerful force – meeting customer’s needs. Emir Susic, Europe, Middle East, Asia, Africa APS Senior Director, Avaya, explains how CC managers need to become customer advocates if their organisation is going to compete effectively.

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