Orange Business and VMware transform Flexible SD-WAN to simplify customer experience with digitalisation and automation.
India is a Key Growth Market: Alan Masarek, CEO, Avaya
Avaya, a global leader in customer experience solutions, announced that it is witnessing an accelerated momentum for its solutions in …
Discover insights from the State of Customer Service report
65 per cent of ME businesses are ready for digitisation and smooth implementation of technology; read for more insights from Sprinklr and Martechvibe’s State of Customer Service in The Middle East Report.
“For UAE government departments, it’s all about the experience” – Rany Tannouri, Avaya
In an exclusive op-ed for tahawultech.com, Avaya’s Rany Tannouri, outlines how government departments up and down the country are making …
“Unequivocally, and undeniably Avaya is back” – Alan Masarek, Avaya CEO
CNME Editor Mark Forker is reporting LIVE from Avaya ENGAGE, in Orlando, Florida, where a triumphant Alan Masarek has declared …
CirrusLabs: Transforming customer experiences in digital transformation journey
Naeem Hussain, Chief Operating Officer at CirrusLabs and Shahnawaz Sheikh, VP Sales – META at Cirruslabs Middle East, spoke to …
Cisco AppDynamics close observability gaps with new customer digital experience monitoring solution
Cisco has accelerated their Full Stack observability strategy with a new customer digital experience monitoring solution following a bi-directional integration …
How can AI improve the customer experience?
Suchit Kumar, CEO of TEXUB, on harnessing the power of AI to improve customer experience and drive growth.
AI: A megatrend that’s ushering in a brave new world
Raviteja Dodda, CEO & Co-Founder at MoEngage highlights how businesses are increasingly turning to AI to improve efficiency, empower employees, …
ENOC transforms customer experience with Fortinet Secure SD-WAN
Improved operational efficiency through 4x increase in network speed and performance and the elimination of network downtime.