Egypt telco Etisalat Misr has turned to IBM to introduce its first AI virtual assistant to transform its customers’ experience.
Telecom subscribers in UAE rise to 24 million: TRA
The number of subscribers to telecommunications services in the UAE, whether through mobile phones, landlines and the internet, rose to around 24 million during the first five months of 2018.1 5849UAE’s Mashreq Bank turns to AI to transform customer experience
Customers of Mashreq Bank are now being served by the region’s first digital engagement banking bot, which was developed in collaboration with Avaya and Koopid.
COVID-19, contact tracing and the data privacy challenge
Shuman Ghosemajumder, Global Head of Artificial Intelligence, F5 Networks, on getting the balance right between public health and data privacy.
WATCH: Citrix on enabling the workplace of the future
In the second part of the #DigiTalks interview with Citrix, Taj El-Khayat the company’s regional director for MENA shed light on the security challenges enterprises are facing due to COVID-19 and how the current paradigm shifts are re-shaping the future of work.
AWS supports UAE sellers with Marketplace and Data Exchange launch
Amazon Web Services (AWS) has announced that that starting today, Independent Software Vendors (ISVs), data providers, and consulting partners based in the UAE can transact in AWS Marketplace and AWS Data Exchange.
D-Link helps businesses cope with COVID-19 challenges with new launches
With the new products, D-Link seeks to equip businesses with innovative tools to cope with the challenges of high-volume temperature screening encountered by customers all over the world.
WATCH: How Citrix is supporting customers cope with the COVID-19 pandemic
Taj El-Khayat, Regional Director, MENA, Citrix, discusses how the organisation’s people-centric solutions are helping customers cope with the challenges presented by the ongoing COVID-19 pandemic.
Unlocking the power of IoT technology for crisis management, anywhere, anytime.
Karen Ravindranath, director, WebNMS – IoT division of Zoho Corp, discusses how IoT can accelerate remote asset management and business continuity strategies.
Lack of trust in underground markets increases, says Trend Micro report
Trend Micro report details changing tactics and global demand for new malicious services like Deepfake ransomware and AI bots.
Cybereason honeypot exposes tactics used by hackers targeting ICS environments
Cybereason has published findings from its newest honeypot that was created to analyse the tactics, techniques, and procedures used by hackers to target critical infrastructure providers.