Customer service may look very different in 2020

Twenty-five percent of customer service and support operations will integrate virtual customer assistant (VCA) or chatbot technology across engagement channels by 2020, up from less than two percent in 2017, according to Gartner. 

New platform for women e-Traders launches in UAE

Dubai Women Establishment (DWE) is set to host, in collaboration with the Department of Economic Development (DED), ‘Insta Hub – a platform for women e-Traders’, as the first of various initiatives and projects which the two parties plan to launch over the coming months.

GET TAHAWULTECH.COM IN YOUR INBOX

The free newsletter covering the top industry headlines