Edenred UAE: Transforming Customer Service Over WhatsApp with Conversations and Answers.

Edenred UAE: Transforming Customer Service Over WhatsApp with Conversations and Answers.
As digital services become inextricably linked to our everyday lives, protecting our digital identities should be a top priority.
Bahrain has become the first country in the world to offer COVID-19 test results by WhatsApp and Facebook Messenger.
In an effort to help people get relevant and up-to-date resources on COVID-19, Instagram has introduced a call-out at the …
Facebook has announced that it is stepping up its efforts to combat harmful misinformation being circulated in relation to the …
The UAE Telecommunications and Regulatory Authority (TRA) has announced a number of video and voice calling apps have been temporarily authorised for use in the country.
Facebook-owned instant messaging platform WhatsApp announced the launch of the World Health Organisation’s Health Alert. The new service, which is …
Over the weekend, residents around the UAE have reported being able to use the video, voice calling features on WhatsApp, according to several local news outlets.
A new free video calling service, ToTok, recently launched in the UAE, was removed from the Apple App Store causing …
Artificial Intelligence (AI) technologies such as chatbots will bring global retailers $439 million in annual savings by 2023, according to a recent industry study.
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