Speech-enabled smart technologies company Sestek has signed an agreement to become an Avaya DevConnect Technology Partner.
Under the partnership, the two companies will work together through direct R&D engagement, deep product integration, and strong support relationships, the Avaya DevConnect ecosystem delivers a wider range of technology options for Avaya users.
By joining the Avaya DevConnect Program, the two companies will explore uses of Sestek’s advanced technologies with Avaya’s leading communications platforms. Sestek will develop enhanced applications for Avaya platforms to provide customers with end-to-end solutions that address the evolving business challenges posed by digital transformation.
“Our capabilities in voice biometrics, speech recognition, text-to-speech, and conversational AI, make us an ideal DevConnect Technology Partner for Avaya. Not only does Avaya recognise the importance of voice in the modern communications industry, but the company has made its platforms incredibly friendly to innovative third-party technology companies. We are eager to deliver solutions that solve our joint customers’ business challenges,” said Prof. Levent Arslan, CEO, Sestek.
Avaya’s DevConnect Program is intended to drive expansion of the open and agile Avaya application ecosystem so that more fully formed solutions can be delivered through its platforms.
The programme is designed to deliver more customer-centric outcomes for technology buyers, who can be confident that they are gaining access to the most advanced and innovative technologies they need to deliver solutions across the business.
“As voice continues to reassert itself as a key customer service channel, we’re excited to see the value that Sestek’s speech-enabled innovations can bring to our communications platforms. As we continue to expand our ecosystem, we’re enabling a simpler delivery mechanism for these disruptive technologies, driving new applications for voice across the customer and employee experiences and greater growth opportunities for our channel partners,” said Fadi Moubarak, vice president, Channels, Avaya International.