Committed to delivering leading technologies to regional and rural local exchange carriers, Nortel recently announced enhancements to its Communications Server 1500, a product line targeted to serve regional and rural local exchange carriers.
The CS 1500 enables applications such as unified messaging, click-to-call, single-number service and user Web portals. Planned for availability in Q3 2009, the release features remote upgrades along with new billing, operations, administration and maintenance capabilities.
The CS 1500 enhancements also provide Session Initiation Protocol business trunking so carriers can offer a single broadband connection serving both an on-site PBX's and data traffic to small and midsize businesses, reducing SMB costs by eliminating the need for TDM media gateways or PRI trunks previously required to connect with the PSTN.
Contact center interoperability provides enterprises that use a Nortel's Business Communication Manager (BCM) and Communication Server 1000 with trouble-free CS 1500 connectivity. In addition, the upgraded administrative features provide standard service profiles with a graphical user interface, simplifying carrier provisioning for residential service packages.
In a statement, Samih Elhage, president of carrier VoIP and application solutions at Nortel, said: “The new CS 1500 product enhancements demonstrate our continued commitment to delivering consistent, reliable and high-quality business voice and multimedia solutions to carriers across the globe.”
The company also noted in its announcement that the Dell'Oro Group and Infonetics Research have both ranked Nortel as the Q1 2009 carrier softswitch market leader based on revenues. “Nortel has shipped more than 110 million Carrier VoIP and Multimedia ports to over 340 wireline and wireless carriers globally, [providing] VoIP solutions to two thirds of IDC's worldwide listing of top 20 carriers [by revenue],” according to the company.