Teradata has announced the establishment of Teradata Saudi Arabia LLC to strengthen its commitment to current and prospective customers and channel partners in the Kingdom of Saudi Arabia.

Cutting edge
With the systems integrators market evolving, IT leaders have the opportunity to tailor their skills to specific verticals and areas of SI specialisation. Which verticals offer the best opportunities for growth and what types of projects will SIs have to specialise in?

Digging for gold
Intensified competition coupled with declining voice ARPU is forcing telecom service providers to look around for new revenue streams that some of the new advanced technologies offer. However, it can be a daunting task for carriers who are saddled with legacy systems and manual internal processes.
Huawei extends channel partner training programme
In partnership with Stage 2 Learning Solutions, Huawei has announced the extension of its Authorized Learning Partner (HALP) programme, which offers training on its entire range of its products and solutions for channel partners and students.

Gartner: Digital business security will suffer by 2020
More than half of digital businesses will suffer major service failures by 2020, due to the inability of IT security teams to manage digital risk in new technology, according to Gartner.

For a stronger bond
In one of my previous columns, I had spoken about customer service on the retail front. This time I want to focus on customer service on the B2B end. One of the major differences between the two is that B2B customer service is a lot more than an individual transaction. It is about developing lasting relationships.

Canon updates scanning portfolio
The new imageFORMULA P-215II, DR-C225, DR-C225W and DR-M160II enable organisations to digitise their documents with enhanced paper handling, image processing, cloud connectivity and a more simplified scanning experience.

Talking shop
Reseller Middle East’s fifth annual Partner Excellence Conference rallied together the channel community to discuss emerging market trends and evolving business operations.

Top vendors unite for IoT ring
Intel, Samsung and Dell are among the founding members to have established the OIC, a new Internet of Things consortium to create standards so that billions of devices can connect to each other.

Need for speed
IT managers around the world are falling in love with SSDs (solid state drives) in enterprise servers because they solve two major headaches: they run fast enough to replace multiple HDDs (hard disk drives) and they help reduce the electric bill.

Gartner: 2014 IT spend due 2.1 percent growth
Worldwide IT spending is on pace to total $3.7 trillion in 2014, a 2.1 percent increase from last year, according to the latest forecast by Gartner.
Staying ahead of the game
Channel players say a holistic perspective is lacking when it comes to deploying BYOD solutions in the region. Reseller ME discusses how partners can make the most in this space.

Refreshing change
When Dubai Refreshments’ ERP systems needed refreshing, the company was faced with a choice. Either they could upgrade their current systems, or they could go on a search for a suite of modules the fit their every need. Not one to shy away from a challenge, Anas Taraben, CIO, investigated what it would take to quench the business’ thirst for innovation.

Work release
Employees and employers alike are embracing the move to mobile technology in the workplace. For employees, this means a greater amount a freedom when it comes to when and where they work. For employers, mobile technology can mean a boost in productivity and efficiency.

In the bank
With a range of forecasts from research firms Gartner and IDC stating that MENA IT spending will increase in 2014, will CIOs find their budgets swelling, and if so, which areas are most in need of the spend? Who stands to benefit and what can the Middle East do to catch up with more developed regions?

Gartner names top 10 2014 IT security technologies
Gartner has highlighted its top 10 technologies for information security and their implications for security organisations in 2014.

Oracle’s Hurd: We will catch Salesforce
Being second isn’t good enough for Oracle when it comes to cloud revenue, co-president Mark Hurd told investment analysts this week following the company’s fourth-quarter and year-end earnings report.

Molerats, here for spring
Between 29th April and 27th May, FireEye Labs identified several new Molerats attacks targeting at least one major U.S. financial institution and multiple European government organisations.

Surfers’ paradise
Mario Veljovic from Global Distribution, discusses the opportunities in flash storage.

Dell introduces mid-size and software-defined storage arrays
Dell plans to expand its storage lineup with a series of mid-sized SAN arrays and a portfolio of software-defined storage systems, furthering two prominent industry trends.