Teradata opens Riyadh office

Teradata has announced the establishment of Teradata Saudi Arabia LLC to strengthen its commitment to current and prospective customers and channel partners in the Kingdom of Saudi Arabia.

Cutting edge

With the systems integrators market evolving, IT leaders have the opportunity to tailor their skills to specific verticals and areas of SI specialisation. Which verticals offer the best opportunities for growth and what types of projects will SIs have to specialise in?

Digging for gold

Intensified competition coupled with declining voice ARPU is forcing telecom service providers to look around for new revenue streams that some of the new advanced technologies offer. However, it can be a daunting task for carriers who are saddled with legacy systems and manual internal processes.

Huawei extends channel partner training programme

In partnership with Stage 2 Learning Solutions, Huawei has announced the extension of its Authorized Learning Partner (HALP) programme, which offers training on its entire range of its products and solutions for channel partners and students.

For a stronger bond

In one of my previous columns, I had spoken about customer service on the retail front. This time I want to focus on customer service on the B2B end. One of the major differences between the two is that B2B customer service is a lot more than an individual transaction. It is about developing lasting relationships.

Canon updates scanning portfolio

The new imageFORMULA P-215II, DR-C225, DR-C225W and DR-M160II enable organisations to digitise their documents with enhanced paper handling, image processing, cloud connectivity and a more simplified scanning experience.

Talking shop

Reseller Middle East’s fifth annual Partner Excellence Conference rallied together the channel community to discuss emerging market trends and evolving business operations.

Top vendors unite for IoT ring

Intel, Samsung and Dell are among the founding members to have established the OIC, a new Internet of Things consortium to create standards so that billions of devices can connect to each other.

Need for speed

IT managers around the world are falling in love with SSDs (solid state drives) in enterprise servers because they solve two major headaches: they run fast enough to replace multiple HDDs (hard disk drives) and they help reduce the electric bill.

Staying ahead of the game

Channel players say a holistic perspective is lacking when it comes to deploying BYOD solutions in the region. Reseller ME discusses how partners can make the most in this space.

Refreshing change

When Dubai Refreshments’ ERP systems needed refreshing, the company was faced with a choice. Either they could upgrade their current systems, or they could go on a search for a suite of modules the fit their every need. Not one to shy away from a challenge, Anas Taraben, CIO, investigated what it would take to quench the business’ thirst for innovation.

Work release

Employees and employers alike are embracing the move to mobile technology in the workplace. For employees, this means a greater amount a freedom when it comes to when and where they work. For employers, mobile technology can mean a boost in productivity and efficiency.

In the bank

With a range of forecasts from research firms Gartner and IDC stating that MENA IT spending will increase in 2014, will CIOs find their budgets swelling, and if so, which areas are most in need of the spend? Who stands to benefit and what can the Middle East do to catch up with more developed regions?

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