Walid Gomaa, CEO at Omnix International, has said that conversational AI customer service leaders can train forward looking AI systems …
“Omnichannel solutions the key to delivering seamless customer experiences” – Infobip
Fesjal Čelebić, Product Sales Expert at Infobip, believes that customers in today’s ‘experience economy’ demand a seamless, consistent, and personalised touch when they engage with a product or brand. In his exclusive op-ed he outlines why omnichannel solutions are so critical to fueling those digital experiences.
“It is critical for companies to start rebuilding digital trust” – Saaed Ahmad, Callsign
Saaed Ahmad, Managing Director, Middle East and North Africa at Callsign, is pleading with businesses to place a greater emphasis …
The new face of social networking
Niche social media brands can easily go unused. Gartner’s Managing Vice President for Marketing Leaders Julie Hopkins explored the potential of the lesser-known.
Nokia to pay $2.2bn for Siemens' stake in Nokia Siemens Networks
Nokia is to acquire Siemens’ 50 percent stake in joint venture Nokia Siemens Networks, which will become a wholly-owned subsidiary of the Finnish company after the transaction is completed.
Software AG buys complex-event processing technology from Progress
Software AG is building out its portfolio of CEP (complex-event processing) software with the acquisition of Apama from Progress Software, …
Logicom Dubai becomes Jabra distributor
Audio solutions vendor Jabra announced on Wednesday that it had awarded Logicom Dubai a distribution agreement to cover all Middle …
Middle East invasion
Harold Huizing, Group Commercial Director, Trust
Belkin buys Cisco Home Networking unit
It was announced last week that hardware accessories vendor Belkin has agreed to buy Cisco’s Home Networking Business unit, which …
A new dawn
It is no secret that it has been another challenging 12 months for HP, a true veteran of the IT …