Harini Vijayakumar, Digital practice pre-sales consultant for Intertec, discusses how customer service and the digital transformation experience may soon become an integral part of ChatBot.
Global Privileged Access Management (PAM) leader BeyondTrust has announced new features and enhanced capabilities to its leading Remote Support solution.
Israr Ashfaque, AVP – Smart Business Solutions, Raqmiyat, on how the system integrator will leave no stone unturned to ensure …
Ali Hyder, Group CEO at Focus Softnet explains how the ERP market leader is also establishing itself as a leading …
Liv., the lifestyle digital bank by Emirates NBD, has partnered with US-based Kasisto, the creators of the KAI Banking AI platform for finance to introduce Olivia, Liv.’s conversational AI-based chatbot.
Site24x7, the cloud-based performance monitoring solution for DevOps and IT Operations, has recently announced the introduction of its AI-powered Microsoft Azure monitoring as well as its chatbot integration with Microsoft Teams.
Abu Dhabi National Exhibitions Company (ADNEC) has launched an online chatbot platform ‘Jawab,’ which will be utilised by organisers and visitors on all event-related aspects, including the diverse range of services provided by ADNEC.
The company has promised customers quick answers to their questions “in real time” by simply tapping the chat option in the app.
RAKBANK has recently introduced a cognitive chatbot that allows bank employees to interact with an AI-powered IBM platform to help them answer questions, find solutions or quickly route pending requests to human advisors.
CIOs scouring the earth to fill technical roles are likely ignoring the “medium digital” skills required to round out their digital transformations. Here are the lesser-known digital roles CIOs should target.