The digital customer

The face of the telecom customer is changing. Our smartphone obsession has long since transformed our devices from a simple means of communication, to an irreplaceable machine that takes care of our every need.

Managing the machines

The world of M2M communications is upon us. Sensors are already installed in city infrastructure and smart home foundations to collect data and feed it to other machines. The goal is to create a more streamlined end-user experience. However, as sensors track movement and back-up data, personal privacy and security issues inevitably come into play.

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