The UAE has launched a new ‘Mystery Shopper’ application to enhance the role of customers in enhancing the performance of government entities and efficiency of the services they provide.
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Abu Dhabi turns to digital to boost public services
Saif Badr Al Qubaisi, General Manager of Abu Dhabi City Municipality and Head of Technology Committee in the Department of Urban Planning and Municipalities, revealed that 11 new digital services have been launched across the municipalities of Abu Dhabi.0 6382
Hewlett Packard Enterprise signs MoU with Moro
Hewlett Packard Enterprise (HPE) announced that it has signed an agreement to become a preferred digital transformation partner to Moro, …
“We are on the cusp of a new era”: Smart Dubai’s Dr. Aisha bin Bishr
Dr. Aisha bint Butti bin Bishr, Director General of Smart Dubai, lauded Dubai’s leadership for its continuous presence on the ground as Dubai builds its future, and prepares to transform itself into the world’s smartest and happiest city.
Ejari achieves “qualitative leap” in boosting services: Dubai Land Department
Dubai Land Department (DLD) has announced that it succeeded in achieving a qualitative leap in terms of improving the level of government services provided to its customers through the Ejari service.
First-ever “cop-less” police station to launch in Dubai
Dubai Silicon Oasis will soon be the home for the UAE’s first-ever smart police station providing services completely free from any human intervention.
Abu Dhabi Police saves $353M from digital services
Abu Dhabi Police has reportedly processed 4,462,784 digital transactions last year, enabling the entity to save up to $353 million (AED1.3 billion) and 9.5 million client visits.
Smart fire alarm systems to be installed in UAE homes
The UAE Ministry of Interior has recently signed a strategic agreement with telco Etisalat to work together for the supply, installation, operation and maintenance of fire alarm systems in homes and link them with the civil defence operation rooms.
UAE smart services bring $2.1 billion in savings
Smart Government applications have generated savings of $2.1 billion (AED 8 billion) in three years, according to a study conducted by the Telecommunications Regulatory Authority, (TRA).
New e-system enhances Dubai Health Authority operations
The Dubai Health Authority (DHA) has announced that it has achieved a significant leap in its smart transformation initiative for its purchasing and contracts operations.
Dubai Economy first government entity to digitise invoicing processes
Dubai has launched a new initiative to digitise supplier submittal of invoices and manage supplier invoices online through the online portal eSupply.