CXO Corner

Information and technology is a linchpin of any 21st century business; operations can grind to a halt without cutting-edge technology infrastructure and solutions. In a brand new edition to CNME, we sit down with non-CIO executives to see how their relationship with technology and the IT department affects their bottom line.

Sky is the limit

Mario Georgiou, Regional Partner Director, Middle East and Africa, Juniper Networks, explains the transforming role of the channel in a cloud-enabled environment.

PlayStation Network recovering from outage

Sony may have spoken too soon when it declared early on Saturday that its PlayStation Network was stabilizing after an attack brought it down on Christmas Day and kept it unavailable for most of Friday.

IBM announces 11 new cloud centres

IBM is building out its global computing network in a bid to focus on the enterprise cloud market, announcing that it is adding cloud centres in 11 new locations.

Mindware honours top partners

Mindware in association with Reseller Middle East, organised ‘Synergy – Partner Summit and Award 2014’ last week at Habtoor Grand. The half-day event recognised and honoured the top performing partners of the distributor.

Irish tech firms seek to strengthen Middle Eastern ties.

The export agency of the Irish government responsible for development and growth of Irish enterprises in overseas markets, Enterprise Ireland, held a one-day technology forum in Riyadh last month, providing a platform for Irish and Gulf business communities to network and share best practices.

Building bridges

With a lack of communication and collaboration between on-the-ground workers and office staff, the ALEC (Al Jaber LEGT Engineering and Contracting) IT team set about establishing a self-service Intranet portal to streamline communications and optimise business processes.

The evolution of CRM

Customer Relationship Management solutions now encompass a wide range of services, providing sales and marketing aspects and call centre management software. But that wasn’t always the case. CNME takes a look at the evolution of CRM and how it impacts business today.

Preview: Windows Server 10

No major changes compared to Windows Server 2012 R2, but some very good incremental ones. With this just a very early version, here are some changes you might want to consider as you decide when to start looking at the release.

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