Customer Engagement Plays a Key Role in KSA’s Booming Retail Sector.
Intertec Systems Signs Partnership with Centriqe Inc
Intertec Systems and US based Centriqe Inc have joined forces to deliver innovative AI based customer engagement and business productivity solutions for Hospitality and Retail organisations.
Nutanix and the ‘democratisation’ of investor relations
Tonya Chin, CCO at Nutanix, 2021 predictions include how the current market climate could lead to the ‘democratisation’ of investor relations.
Driving the Omnichannel Strategy with AI
The Ecommerce momentum is becoming unstoppable as brands are cashing in on a number of factors such as spike in …
Meraas enhances customer engagement with LogMeIn solutions
LogMeIn has announced that Meraas has deployed its technologies to boost communications and collaboration as well as customer engagement and support.
AI-powered customer engagement platform launches in Dubai
Flytxt has launched Robo-X, a first-of-its-kind Artificial Intelligence (AI) for Customer Engagement, which harnesses AI and machine learning to produce better marketing outcomes.
Avaya introduces new Customer Engagement Cloud solutions
Avaya has unveiled Avaya Customer Engagement Cloud solutions, a comprehensive set of advanced capabilities and services to help businesses keep customers engaged, happy and coming back.
AT Kearney, Microsoft form ‘Connected Enterprise’ alliance
The announcement was made at A.T. Kearney’s Digital Business Forum (DBF) in Berlin, an event that brought together executives and digital leaders as well as tech pioneers, entrepreneurs, and innovators.
Getting the most from cloud contact centre solutions
CIOs need to evaluate certain criteria in order to smoothly migrate from an on-premise solution to a cloud based deployment, says …