The great work your teams are putting out is what will help move your business forward. If you’re part of a growing company, that acceleration can be exciting: new customers, new projects and a brighter future. The downside is that growth often brings complexity.
Marco Landi, President, EMEA, Polycom, shares top three technology trends predictions for 2017 and explains why 2017 will be the year of the ‘Agile Workforce.’
As we approach the year-end attention of course turns to what we can expect to see in 2017 and what we are security professionals need to be prepared for.
Harshul Joshi, Senior Vice President of Cyber Governance, Risk and Compliance, DarkMatter, gives his take on the potential risks brought by one of today’s most promising technologies – driverless cars.
James Lyne, Global Head of Security Research, Sophos, shares a Black Friday security checklist of top 10 consumer traits that leave them vulnerable to cybercriminals.
The country right now is buzzing with talk of digital innovation and the opportunities it presents to small businesses and entrepreneurs.
Avaya Director for Sales Engineering for the Middle East, Africa, Asia and the Pacific Savio Tovar Dias gives his take on WhatsApp’s most recent announcement and how it can be instrumental in improving customer experiences.
Enterprises today have to be aware that they have ‘data chaos’ within their businesses, and they need to embrace this as part of their digital transformation.
While technology is driving the transformation of the contact centre, the evolution of the contact centre manager’s role is being driven by an even more powerful force – meeting customer’s needs. Emir Susic, Europe, Middle East, Asia, Africa APS Senior Director, Avaya, explains how CC managers need to become customer advocates if their organisation is going to compete effectively.
Businesses are increasingly looking to their CISOs to define, implement, measure and communicate the strategies they need to both assess and manage all areas of risk.
The Windows dominated company infrastructures are not so frequent anymore. Organisations and IT departments are challenged with multi-platform workstations thanks to several factors.
Most enterprises have multiple defense mechanisms and security technologies in place, yet somehow malicious actors find a way to appropriate data.
ICT offers an incredible platform for achieving the Sustainable Development Goals (SDGs). Having already reached an estimated 20 million people with initiatives such as Connect to Learn, Reunite and Ericsson Response, Ericsson does not plan to slow down any time soon.
Budget planning is typically a give-and-take exercise, since all departments are fighting for those corporate dollars. Mathias Thurman from the Security Manager’s Journal discusses the importance of securing budgets for IT security.