Review: RealPresence Trio 8800

SMEs who are on the hunt for an affordable and practical unified communications solution may have found their perfect match with the Polycom RealPresence Trio 8800.RealPresence

Credit to Polycom’s designers. The product has an attractive, simplistic look and is compact. Two of the device’s three – a nod to its voice, video and content sharing capabilities – ‘legs’ are devoted purely to speakers, which do a good job of eliminating extraneous noises. These have a 20-feet pickup range and pack Polycom HD Voice and NoiseBlock audio technology. The other leg meanwhile, packs a 5-inch colour touch screen.

Discretion – secrecy if we’re being cynical – has also crept up their list of priorities, with the addition of mute buttons within reach of all conversation participants (3-5 people), handy in stand-offish long distance talks. We suspect this will be popular with would-be customers.

On the flip side to this, the Trio can be connected to smartphones or tablets – via Bluetooth or USB – enabling it to be used as a speakerphone system for auxiliary devices.

Also included with the product are the RealPresence Trio Visual+ – the plug and play optional device for file sharing – and a USB compression camera.

Setting the product up is very straightforward, and requires no technical genius to get up and running, making it an easy addition for smaller companies who lack the requisite IT skills.

With Power over Ethernet and zero-touch deployment, it connects easily and integrates

directly with call control platforms. It features native integration with Microsoft Lync 2013,

Skype for Business client and support for most major SIP platforms.

The RealPresence Trio 8800 passes the all-important test – call quality. The service delivered by the Trio features minimal delays, removing unnecessary tension prior to important conference calls.

An attractive feature for the compact device is the ability to share a range of business content – such as PowerPoint presentations – to other users. This is undoubtedly a key selling point that will convince many smaller would-be customers that this is worth their investment.

The RealPresence Trio 8800 offers an affordable option for SMEs who lack the skills or budget for a more elaborate UC solution; with a starting retail price of $1,599 (5,900 AED), it won’t exactly break the bank.


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