Avaya has announced its first complete, multichannel unified communications and contact centre cloud offers targeted for the mid-market.

Avaya, Intraconsult Telecom to drive digital transformation in Egypt
The two companies will focus on driving adoption of Avaya’s solutions to key industry verticals in Egypt, enabling them to provide richer communications experiences to their customers and employees.0 2641
Avaya launches new solutions aimed at mid-market companies
Avaya has announced its first complete, multichannel unified communications and contact centre cloud offers targeted for the mid-market.

At your service
Upholding Dubai’s five-star standards is no easy task. Prasanna Rupasinghe, Director of IT, Kempinski Hotel Mall of the Emirates, launched a seamless guest-facing application powered by contemporary IT infrastructure that could deliver first-class HDTV and hotel services.

View from the tower
The state of the region’s telecoms is to an extent polarised. While markets such as the UAE have the world’s highest smartphone penetration rate, other providers are in the midst of catching up with the demand for digital services, and providing greater bandwidth for rural areas. Here’s what the Middle East can expect in 2016.
Aptec, an Ingram Micro company wins Avaya accolade
Aptec, an Ingram Micro company, one of the largest value-added technology distributors in the Middle East, Turkey and Africa, has been awarded the Best Distributor of the Year award at Avaya Partner Forum 2016, held last month in Dubai, United Arab Emirates.
TP-LINK appoints Associate VP for SMB in MEA region
TP-LINK Technologies has announced the appointment of Ram Praveen as the new Associate Vice President, SMB for Middle East and Africa (MEA).
Avaya to bring AvayaLive Engage solutions at GITEX
Avaya has announced that it will be bringing its AvayaLive Engage solutions during GITEX Technology Week.

Avaya takes GITEX 2015 global with AvayaLive Engage
Avaya has announced that it will be bringing its AvayaLive Engage solutions during GITEX Technology Week.

Avaya appoints new president for EMEA and Asia-Pacific
Avaya has appointed Nidal Abou-Ltaif as president for Europe, Middle East & Africa (EMEA), and Asia-Pacific (APAC). Abou-Ltaif will drive …
Strategy of services
Increasing number of partners are finding managed services as a lucrative business offering. Reseller ME investigates how they can go the extra mile to further maximise the opportunities present in the market.