At your service

Upholding Dubai’s five-star standards is no easy task. Prasanna Rupasinghe, Director of IT, Kempinski Hotel Mall of the Emirates, launched a seamless guest-facing application powered by contemporary IT infrastructure that could deliver first-class HDTV and hotel services.

View from the tower

The state of the region’s telecoms is to an extent polarised. While markets such as the UAE have the world’s highest smartphone penetration rate, other providers are in the midst of catching up with the demand for digital services, and providing greater bandwidth for rural areas. Here’s what the Middle East can expect in 2016.

Aptec, an Ingram Micro company wins Avaya accolade

Aptec, an Ingram Micro company, one of the largest value-added technology distributors in the Middle East, Turkey and Africa, has been awarded the Best Distributor of the Year award at Avaya Partner Forum 2016, held last month in Dubai, United Arab Emirates.

Strategy of services

Increasing number of partners are finding managed services as a lucrative business offering. Reseller ME investigates how they can go the extra mile to further maximise the opportunities present in the market.


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