Ard Verboon, Senior Director Product Management, Avaya, on the firm’s latest Open SIP devices and how customers can leverage the …
Avaya, Intraconsult Telecom to drive digital transformation in EgyptThe two companies will focus on driving adoption of Avaya’s solutions to key industry verticals in Egypt, enabling them to provide richer communications experiences to their customers and employees.0 2568
Avaya accelerates cloud-based communications
Avaya has announced new Avaya Desktop Experience open SIP offerings to enable UCaaS providers to deliver a richer experience to the business desktop, using their UC platform of choice for simplicity and cost-effectiveness.
Dubai teams up with global tech firm to enhance fire prevention measures
The General Directorate of Civil Defense in Dubai (DCD) has teamed up with Avaya and ConnectIt on a new digital transformation project to enhance fire response times.
Smart Link accelerates digital services with Avaya
Smart Link, as a subsidiary of Al Khaleej for Training and Education and a leading Saudi-based Business Process Outsourcing (BPO) …
Avaya demos UC diversity at GITEX
Avaya is demonstrating the diverse capabilities of its Avaya Vantage device to connect people in new ways at GITEX Technology Week 2018.
Avaya touts how AI-enabled communication solutions can boost CX
Avaya is demonstrating several platforms that unify and Unified Communications (UC) and Contact Centre (CC) using an open-ecosystems approach during GITEX Technology Week.
World’s first social platform for chatbots to debut in Dubai
Avaya has announced that it will demonstrate the first social platform for chatbots at GITEX Technology Week 2018, ushering in a leap forward in customer self-service.
Avaya to flaunt unified comms experience at GITEX
Avaya will demonstrate several platforms that unify UC and CC “to drive holistic and impactful customer and employee experiences” at …
Avaya unveils GDPR-compliant workforce optimisation suite
Avaya Holdings has introduced a new version of the Avaya Workforce Optimisation suite, which improves service quality, operational and employee productivity and data privacy with a series of new features and tools.
Avaya reveals IP Office release 11 updates
Avaya’s latest release 11 updates to IP Office offer customers access to more advanced features enhancing business efficiencies such as …