Avaya and Microsoft will join forces in bringing contact centre services to the cloud across GCC countries, visitors at GITEX Technology Week heard this week.
News
Avaya appoints Cameron Thomson to lead EMEA Theatre
Avaya, a global leader in Enterprise CX, today announced that it has appointed Cameron Thomson as Group Vice President for … 0 544
GITEX 2019
Avaya spotlights “The Art of Experience”
Avaya is showcasing a line-up of innovative game-changing solutions that encapsulate ‘The Art of Experience‘ at this year’s GITEX Technology Week.
GITEX 2019
Avaya adds trio of innovations to its IX Contact Centre portfolio
Avaya Holdings has unveiled the latest advancements to its Avaya IX Contact Centre portfolio, which offer capabilities that enable increasingly valuable, intelligent experiences to be easily added for Avaya’s large installed base of contact centre customers.
Avaya ReadyNow expands data centres to EMEA and APAC regions
Avaya Holdings has recently announced that its private cloud offering, Avaya ReadyNow, is now available with the launch of new Avaya and partner hosted data centres across the EMEA and APAC regions.
Fantastic insights and where to (conveniently) find them
Data might be the new oil, but actionable insight is the vehicle that actually gets your business places, says Avaya International CTO Ahmed Helmy.
GITEX 2019
Avaya to spotlight “The Art of Experience” at GITEX
The Art of Experience, according to Avaya, is focused on the way in which its technologies are conceived and delivered.
Knowledge gap halting UAE firms’ AI adoption: study
Almost half of businesses in the UAE are struggling with a knowledge gap when it comes to adopting artificial intelligence (AI), according to a survey of business leaders in the UAE.
Avaya opts for Dubai-based FVC as distributor for Africa region
Under the distribution agreement, FVC will market, deliver and support Avaya’s industry-leading range of solutions in Africa & Egypt.
Even Flow Distribution to deliver Avaya solutions in South Africa
Avaya Holdings Corp. has partnered with Even Flow Distribution, a South-African value-added distributor of unified communication, telecoms, video conferencing, wireless …
Standard Chartered taps Avaya to enhance customer experience
Avaya Holdings has announced its partnership with Standard Chartered to deliver a multi-year client experience transformation project that will enable the Bank to more fully align its services with clients’ fast-paced, digitally connected lives.