After the digital transformation that happened worldwide because of the global pandemic, many companies have looked at implementing conversational engagement …
Avaya consultant believes CX is compromised with internal transfers within contact centers
In the second instalment of a series of thought leadership articles, Tvrtko Stosic, a consultant in Avaya’s International Specialists group, …
Redington distributes Digitate’s intelligent automation solutions in the growing markets of MEA
Digitate’s ignio products combine AI, ML, and intelligent automation to ensure reliable ITOps, DevOps, and BizOps.
“Digital transformation helps the power industry to become ‘sustainable’” – AVEVA
The twin sustainability goals of power diversification and efficiency require strengthening capacity and minimising loses. This is something that can be enhanced by digital transformation says Dr Tariq Aslam, Head of MEA, AVEVA.
How Invenio is transforming tax processes in the GCC
Deputy Editor Giorgia Guantario sat down with Chandan Vashista, SVP & BU Leader – Public Sector at Invenio, to understand …
Data and analytics critical growth drivers for UAE businesses: study
UAE businesses agree that investments in data and analytics will drive growth in a data-led world, according to the latest study by Alteryx.
Help AG accelerates AI-powered cybersecurity with new partnership
Help AG will bring to market Exabeam’s security information and event management (SIEM) and user and entity behaviour analytics (UEBA) solutions.