The current pandemic-induced economic downturn has led many to rapidly increase the speed at which they digitise their business — sequestering workforces in their homes and looking for ways to serve a customer base that is now concentrated within digital channels. For many brands a greater transition into the cloud has been a fundamental strategy underpinning this move. However, moving to the cloud still has its challenges for some organisations. New complexities in the IT environment can prevent IT teams from delivering the promised return on cloud investments. Monitoring and observability are now critical components to an effective hybrid cloud strategy.
