ManageEngine has announced that Password Manager Pro, its privileged account management solution, earned a high score in the customer satisfaction criterion of ‘The Forrester Wave: Privileged Identity Management, Q3 2016’ report, which was published by Forrester Research.
In addition, the research report gave ManageEngine the highest scores possible in the overall interface intuitiveness, modernness and ease of use criteria. ManageEngine Password Manager Pro has also been named a “Strong Performer” in this privileged identity management (PIM) evaluation.
The report, which evaluates the “10 providers that matter most and how they stack up,” notes that “ManageEngine offers the most up-to-date and intuitive user interface.” The report assesses the 10 most significant PIM vendors (including ManageEngine) based on 22 criteria classified broadly into three categories — current offering, strategy and market presence.
ManageEngine Password Manager Pro received the highest score in nine out of the 22 evaluation criteria, which include customer satisfaction, application-to-application password management, overall interface intuitiveness, modernness, ease of use and direct customer install base. In addition, the company received the second highest score in the strategy category.
“The Forrester Wave research process is easily the most comprehensive and thorough evaluation of PIM vendors, and we are proud to be named a strong performer,” said Rajesh Ganesan, director of product management at ManageEngine. “The IT divisions of some of the world’s largest organisations and Fortune 500 companies rely on Password Manager Pro to control access to their IT infrastructure. We are thrilled at scoring the highest possible in customer satisfaction and believe it clearly reflects the exceptional value of our solution.”