Victoria Strand, President of Ericsson GCC & Pakistan, explains the importance of improving user experience as a way to win and retain customers.
EAI promise
An enterprise application integration offers several rewards eliminating the cost of application development and improving user experience to name just two. But with the integration comes an array of complications that can require centralised policies. CNME takes a look at the rewards and boons of EAIs.
Amazon enters smartphone market with ‘Fire’
Amazon unveiled its highly anticipated entry into the smartphone market Wednesday, a handset called “Fire.” The phone, announced by CEO …
Misys launches InFusion Partner Programme with HCL Technologies
Misys, a provider of software solutions to financial services institutions has announced the launch of its InFusion Partner Programme. HCL Technologies, a global IT services provider, joins Misys InFusion Programme at the Premier Elite Consulting Partner level, the highest level of partnership.
Intertec to host seminar with HP Software
Intertec Systems will be organising a seminar on ‘Empower business performance with technology and software services’ at Sofitel, Sheikh Zayed Road, Dubai on June 17th 2014.
HP brings water to the supercomputer market
The server uses some new HP-patented techniques to keep water away from the hardware
Kaspersky Lab shares security insights at Emerging Markets Partners Conference
The event was aimed at familiarising partners with the company’s new enterprise-level security strategy, partnership enhancements while also highlighting the latest trends in the world of cyber threats.
GBM appoints Philippe Jarre as CEO
Gulf Business Machines (GBM) has appointed Philippe Jarre as Chief Executive Officer post Cesare Cardone’s retirement after 14 years in the role.
Google unseats Microsoft as U.S. browser powerhouse
Google has unseated rival Microsoft as the leading browser maker in the U.S. for the first time, Adobe said this week, citing data from its analytics platform.
The age of the customer
Customer experience has emerged as one of the telecom industry’s hottest segments, as telecom service providers as strive to retain customers in the face of tough competition. Victoria Strand, President of Ericsson GCC & Pakistan, explains the importance of improving customer experience as a way to win and retain customers.
Three sourcing options for government shared services
Pressure is growing on government shared-service organisations to cut costs and improve services. Across the globe and at all levels of government, budget austerity and organisational reforms are pressuring IT and non-IT shared-service providers to deliver cost optimisation and improve service delivery.
Rethinking security for the new world
With information security taking centre stage in the wake of new threats, CNME’s Security Strategist 2014 conference, organised in association with aeCERT, brought together the leading security practitioners in the region to discuss trends, concerns and solutions.
Smart devices experience
Smartphones and tablets have become the access devices of choice, as mobile user behaviour has shifted from being predominantly voice-centric to app-centric, writes Younes Abad, Director, MBB Performance, Ericsson Middle East
Staying current in the cloud
As the region moves forward with cloud computing, Systems Integration specialists and IT consultants will need to reexamine their roles. While some professionals may be nervous about the change, staying current with cloud technologies is key to maintaining revenue streams.
Nokia introduces Lumia 930
Nokia has unveiled its new flagship device, Lumia 930, which is based on Windows Phone 8.1 and delivers the best of Microsoft and Lumia for the ultimate video and imaging experience, according to the company.
Overland Storage signs up FDC as ME distributor
Overland storage has signed a distribution agreement with ProValue Divison, the value unit of FDC International for the Middle East region.
HP to slash 16,000 more jobs despite PC growth
Hewlett-Packard reported increased profits Thursday as its PC business turned in a strong quarter, but the company will slash thousands more jobs to reduce costs.
Riverbed does full product rebrand
Riverbed has renamed all but one of its products to ‘reinforce the idea that they are part of an integrated platform’
Developing business opportunities
Simon Russen, EMEA Sales Director, Kensington, on the company’s plans and objectives for DISTREE Middle East 2014
Tapping into growth
Derek Tu, Sales Manager, Synology, discusses the region’s potential for storage solutions and the company’s channel strategies with Reseller ME.