Xerox appoints new head of GDO Services Business Group

Joseph Xerox
Joseph Hanania, Head of Global Document Outsourcing (GDO) Services Business Group for Xerox

Xerox recently appointed Joseph Hanania as the Head of Global Document Outsourcing (GDO) Services Business Group, to further strengthen its business responsible for securing and servicing large enterprise customers.

In his role he will be directly reporting to Mike Feldman, president, Large Enterprise Operations, Xerox.

Growth in Xerox’s GDO segment is fueled by organisations looking to keep information – both in hard copy and digital forms – current, accessible and protected.

Hanania is responsible for expanding and evolving Xerox’s managed print services (MPS) portfolio of enterprise offerings and capabilities. He will also oversee the ongoing global strategy, deployment and direction of Xerox’s MPS business as it continues to help clients simplify how work gets done.

“Joseph is committed to growing our market share by creating a competitive advantage through product and service innovation, customer service excellence and optimised business processes,” said Feldman. “Evolving our MPS enterprise offerings and capabilities is an integral part of our overall growth strategy and we look forward to his immediate contributions to the team and to Xerox.”

With 28 years of general management, sales, business development, marketing and operations experience, Hanania joins Xerox from Oracle where he held executive positions since 2011, most recently leading global sales development for Advanced Customer Support across all vertical industries. Hanania also held key leadership roles globally at Microsoft, and in the Middle East, Africa and emerging Asian countries at Hewlett-Packard and Compaq Computer Corporation. As CEO of Umniah Mobile Company, Hanania led the startup mobile operator to a market leadership position over the course of five years.

He holds an MBA with a concentration in finance from the University of New Orleans and a B.S. in Industrial Engineering from Louisiana State University.

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