Good customer service needs vision, people power and a super-sized portion of empathy, says Condo Protego CEO Andrew Calthorpe. With …
To BYOD or not to BYOD?
Resist or go with the flow? The BYOD boom may bring new security challenges but it is the reluctant businesses …
It’s all about storage
If I was the kind of person to play the stock market, I’d invest heavily in anyone who has anything …
Blue-sky thinking with a chance of cloud
Condo Protego CEO Andrew Calthorpe urges VARs not to get spooked by the cloud as it moves from buzzword to …
Taken for a ride
Based on my recent experiences, I’d say that the Apple resellers of the UAE are taking their customers for a …
Cyber security challenges in 2013
The security issues affecting businesses are similar around the world, writes Florian Malecki, Head of Product Marketing Manager –EMEA, Dell …
Forecast for channel landscape
Rich pickings in 2013 for those who prize value over price, predicts Sushma Kajaria, Channel Manager, Trend Micro. Well, it’s …
Channel changes in 2013
George DeBono, GM- MEA at Red Hat, spells out how the solutions provider landscape will change in the coming year …
Virtual server protection
Allen Mitchell, Senior Technical Account Manager, MENA, CommVault Systems, lists out the 5 ways solutions providers can win with optimised …
The ICT economy
The tables are turning and the focus is fast shifting to mobility and the demand for connectivity. Meera Kaul, MD at Optimus Technology and Telecommunications believes regional success will ultimately depend on how governments leverage these latest trends to better ICT infrastructure
Make PaaS your own
Derek Singleton, ERP Analyst at Software Advice points out ‘Three Ways Channel Partners Can Adapt to Platform as a Service (PaaS)’
Un-clouding the opportunity
The channel needs to adapt skill sets and business imperatives to address the needs of customers in light of the availability of new technologies and solutions says Khaled Kamel, Territory Channel Manager, MENA at Brocade Communications
The changing print market
Dan Smith, head of integrated marketing for the Middle East and Africa region of Xerox’s Developing Markets Operations (DMO) believes that the state of print infrastructure within organisations in the region is a huge opportunity for resellers to step in and leave their mark.

Big Data could mean big opportunities for the channel
Healthcare’s pain with Big Data starts with sheer volume generated by a growing number of solutions being deployed in both clinical and operational environments.