Janees Reghelini

Janees Reghelini

Narrowing the focus

Ramkumar B, President, Value Division, Redington Gulf, discusses the company’s plans for cloud and other focus areas for driving the business.

For a stronger bond

In one of my previous columns, I had spoken about customer service on the retail front. This time I want to focus on customer service on the B2B end. One of the major differences between the two is that B2B customer service is a lot more than an individual transaction. It is about developing lasting relationships.

Taking the leap

3D printing is catching the attention of the global market. Identifying advantages across sectors, experts believe, it is the next disruptive technology that is bound to transform business models. Reseller ME finds out what this means for the regional channel.

Serving the connected customer

Hozefa Saylawala, Regional Sales Director, Middle East Region, Enterprise Mobility Solutions Business, Motorola Solutions, says retailers have an opportunity to approach the technologically integrated customer by implementing the right solutions.

Big prospects

Reseller ME finds out how the channel players can penetrate the Big Data space to offer value-added services in the region.

Image innovators

At the recently concluded security event, Martin Gren, Co-founder, Axis Communication, says he doesn’t consider the region to be an emerging market as the uptake of technology is a lot faster here.

Change to expand

Reseller ME caught up with Sofocles Socratous, Senior Director, EMEA Channel & Emerging Markets, Seagate Technology, at the company’s annual partner conference last month, to learn about its business focus.

Being in sync

Reseller ME caught up with HID Global’s Managing Director EMEA, Harm Radstaak at the recently concluded Intersec to understand the company’s plans for the region.

Surging ahead

Canon’s Marketing Manager, Ayman Aly, discusses opportunities in the large-format printing space and explains the firm’s channel strategy in the region.

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